Unlock the value in every interaction
We make it easy for every business to connect with every
Built for simplicity
Deliver the best CX by using the voice of the customer to learn what people really think about your business
Get the data you need to fix customer pains at every touch point, and track your improvement over time.
Get more reviews, reach new customers online, and incentivise customer loyalty
We make it easy to set up and manage your online presence so you can focus on what really matters: running your business.
Meet real businesses getting real results
TRACX has given us a really simple marketing platform to engage with our buyers immediately after purchase. We get almost real-time feedback as they receive their deliveries!
Small Business OwnerOnline retail
The problem with review sites is that it’s impossible to resolve an issue before it’s publicly visible. TRACX solves this. We can get immediate customer feedback, build trust and loyalty, and resolve any potential risk to our reputation before it’s put online.
Managing DirectorSpa & Leisure Chain
For our business it isn’t just about getting more reviews, but making sure that we’re giving our existing customers the best possible experience. Using TRACX we’ve been able to quickly identify some parts of the sales process that could be improved and won more sales as a result.